Free standard shipping to eligible destinations
Orders are processed within 24–48 hours after payment confirmation. Once dispatched, delivery typically takes 7–12 business days, depending on destination and local carrier conditions.
Paid expedited delivery is available for the same supported destinations. The estimated delivery time is 4–5 business days in total from order placement, including processing time. The exact expedited shipping charge is shown at checkout.
Where we ship
We currently ship to these 26 destinations: Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Ireland, Israel, Italy, Japan, Malaysia, the Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, the United Arab Emirates, the United Kingdom and the United States.
Shipping is not available outside these listed destinations, including mainland China, Hong Kong and Macau.
Dispatch and tracking
Orders are dispatched from Shenzhen, China. Tracking details are provided when available. Delivery estimates exclude customs delays, public holidays and events outside our control.
For the full shipping terms, please see our Shipping Policy. For delivery assistance, contact support@tovexi.com or call +852 9864 1919.